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Documentation Index

Fetch the complete documentation index at: https://www.alttextlab.com/docs/llms.txt

Use this file to discover all available pages before exploring further.

API key is missing

The extension has no API key configured. This happens when you haven’t added a key yet, or it was accidentally cleared. To fix:
1

Get your API key

Log in to app.alttextlab.com, go to Settings → API Keys, and create a new key.
2

Open extension options

Click the AltTextLab icon in your browser toolbar (or find it via the puzzle/extensions icon) and open Options.
3

Save and reload

Paste the key into the API Key field, click Save, then refresh the page.

Invalid API key

The key entered does not match any active key in your account. This usually means the key was typed incorrectly, partially pasted, or has been deleted. To fix:
1

Generate a fresh key

Log in to app.alttextlab.com, go to Settings → API Keys, and create a new key.
2

Replace the key in the extension

Open extension Options, clear the existing value, paste the new key, and click Save.
3

Reload the page

Refresh the page and try generating again.

Out of credits

Your account has no remaining credits. Generation stops when the balance reaches zero. To fix:
1

Upgrade your plan

Log in to app.alttextlab.com and go to Plans & Pricing.
2

Select a plan

Choose a plan that fits your usage and complete the payment. If you prefer not to commit to a subscription, enable Pay as you go to purchase credits as needed.
3

Retry

Return to the extension and try again.

Something went wrong on the server

The server could not process the image. You are not charged credits when this happens. Common causes:
  • The image is behind a login, on a private network, or blocked by bot protection
  • The image format is not supported
  • A temporary API issue
To fix:
  1. Open the image URL directly in a new tab — if it redirects to a login page, the image is not publicly accessible
  2. Try the extension in an incognito window or from a different network to rule out access restrictions
  3. Test with an image from a public site (e.g. unsplash.com) to confirm the extension works
  4. If the problem persists after a few minutes, contact support